sample letter to inform patient medical condition

#SAMPLE LETTER TO INFORM PATIENT MEDICAL CONDITION DOWNLOAD#

When communicating with patients, you should consider the differing needs of your population including: Patients need to fully understand how their care and treatment will be delivered and the implications of any of their decisions on this providers should welcome and encourage questions from patients. This will help reduce anxiety and enable the patient to have an informed discussion about their treatment.

It is also important that patients fully understand their diagnosis and the department they are in contact with. Your communications should give clear, easy to understand steps for the patient’s care, including likely and honest appointment timescales, and what they can expect to happen and when.

#SAMPLE LETTER TO INFORM PATIENT MEDICAL CONDITION DOWNLOAD#

You can also download a version of these principles here. Helpful resources are provided in Appendix A. Providers and their boards must ensure these are applied consistently and equitably across their services and populations. We also need to be mindful of the specific communications and support needs of those who are waiting to receive a diagnosis. The following principles should be applied to all communication with patients, particularly those on an elective care pathway. Good patient communication should start from the first point of contact with the NHS. Communicating with patients waiting for planned care – key principles It includes considerations for communicating to patients about new models of care as well as helpful information and resources. This guide sets out key communication principles to help providers deliver personalised, patient-centred communications. In this context, it is important that integrated care boards (ICBs) and providers do all they can to offer support to those affected by delays, including with patient communications.

Prolonged periods of industrial action and continuing pressures have inevitably had an impact on planned care. As we begin to implement new, innovative ways of delivering healthcare, it is more important than ever that patients feel confident they are supported throughout their journey. The Elective Recovery Delivery Plan commits to providing better information and support to patients. From referral by a primary care clinician through to discharge from secondary care – clear, accessible communication is vital throughout. Good patient communication is key, particularly when a patient is waiting for planned care or treatment.

Sample letter to inform patient medical condition